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Job Title: Volunteer Receptionist
Reports to: On Site Manager and Volunteer Services Director

Summary:
Acknowledges and receives all walk-in and telephone visitors to the Clubhouse in a prompt and
friendly manner and provides support to the HOA and HOA Management Staff as needed.

Essential Duties and Responsibilities:
*Greet guests and direct persons to the appropriate facility or staff member
*Answer, route and/or handle telephone calls and requests
*Open, date-stamp and distribute mail
*Make copies; send mail and faxes for residents and HOA Committees
*Assist in registering ad-collecting payments from homeowners for activities and special events
*Assist Receptionist in coordinating rooms and/or facilities as necessary, if trained
*Fold, stuff, label, stamp, and mail monthly HR Clubhouse statements to be sent to homeowners
*Assist in copying, correlating and distributing welcome packets to new homeowners
*Perform routine inspections of the Clubhouse throughout the day as directed by staff
*Provide tours of the Clubhouse for visitors, if satisfactorily trained to do so
RECEPTIONIST