Jason Mack

• Install, test and qualify SUSE Linux Enterprise Server 10 and Red Hat Enterprise Linux 5 incl. Xen Virtualization
• Write bug reports and track to resolution
• Work with Developers to fix bugs

• Configure, build servers and storage networks
• Install FC cable per standard
• Script batch tasks, perform kernel upgrades

• Troubleshoot, diagnose and authorize repair for all Dell Portable, Desktop, Workstation, and most Server and Storage Systems.
• Support all Dell-supported OS's: DOS, Win31, Win95, 98, ME, NT4, 2000, XP, Server 2000/2003, ESX, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, Novell Netware
• Linux/Novell Specialty Team
• Team Tape Drive Subject Matter Expert
• Team SuSE Linux Subject Matter Expert

• Organize computer parts warehouse to increase efficiency. Lead team to identify, pre-sort and sort wide variety of computer parts and systems dating from the 1960's to present.

• Provide computerized solutions to small businesses and individuals.
• Implement security, network and communications solutions. Install and test software.
• Train users in OS and productivity applications. Provide support by phone and e-mail.
• Reduce clients' costs and improve productivity simultaneously.

• Lead and supervise electronics maintenance section personnel. Train users on new equipment. Supervise installation, operation and maintenance of C4I electronic equipment: Radio, FAX, landline.

• Comfortable at the computer command line in UNIX or DOS.
• Free/Open Source Software community contributer. Tangible bug reports, articles in community online publications, other input.
• Design, build and upgrade systems and networks from TRS-80 Model I (1977) through modern standard personal computer systems and networks: Post-Pentium and Gigabit Ethernet: 20 years of hobbyist hardware experience.
• Learn and use MS/PC-DOS v2.1 (1983) through present day Networked OS's (Debian and Red Hat GNU/Linux and MS Windows NT/2000/XP). BBS Sysop. Install, admin and use hundreds of applications, utilities, and compilers.
• More at my personal home page at http://home.grandecom.net/~jason_m/per/ including present and historical computer-related activities from 1989-present.

• Graduate, Microcomputer Systems Repair (GPA: 4.0).
• Graduate, Basic Electronics (GPA: 3.9).

• Several dozen college credit hours. GPA: 3.8. Level: 3rd-year undergraduate.
• Majors: Psychology, Philosophy, Computer Science and Pre-Pharmacy, Minor: Women's Studies.

• Graduate, Advanced Radio Systems Repair (GPA, Cumulative: 99.2%).
• Graduate, Basic Electronics (GPA: 100%).

• National Merit Scholarship Letter of Commendation

• Red Hat Certified Technician (603004891392392)
• Linux Professional Institute LPIC-1 (ID=LPI000065612 V=wzgj5ldsrm)
• CompTIA Linux+ (ID=COMP001001891538)

1. Computer Hardware
   1. Platforms
      • IBM PC Compatible
      • Apple
      • UNIX: GNU/Linux: Workstation, Server: Intel, IA32, i386, EM64T, AMD64
   2. Systems
      • IBM, Dell, HP, Compaq, Intel 8088, 8086, through current Post-Pentium, AMD Am286 through Athlon XP. IBM XT, AT, PS/2, and PCjr, TRS-80, Apple ][, Portable, ISA AT, Intel ATX
   3. Interfaces
      • SCSI, AGP, PCI, PCI-X, PCIe, ISA, VLB, EISA, MCA
   4. Networking
      • Gigabit, 100BaseT, 10BaseT Ethernet, Token Ring, Router, Hub, Switch
   5. Communications
      • Modems 1200 bps - 56 kbps, DSL, Satellite, SATCOM, GPS
   6. Storage
      • MFM, RLL, ESDI, IDE, EIDE, ATA, SATA, SCSI, RAID
   7. Components
      • SVGA, XGA, VGA, MCGA, EGA, CGA, Hercules, MDA, Monochrome TTL, Composite
      • ROM, BIOS, RAM, CPU, Firmware, Motherboard, Chipset
      • 8250 through 16550 Serial Port
      • SPP, EPP, ECP, IEEE-1284 Parallel Port
   8. Other
      • Line, Inkjet and Laser Printer, Tektronix Phaser
2. Computer Software
   1. Operating System
      • IBM PC-DOS, MS-DOS, TRS-DOS, Apple DOS, DR-DOS, MS Windows NT, Novell Netware, UNIX: GNU/Linux, Debian, Red Hat, SuSE
   2. Tools, Utilities and UI
      • CLI, 4DOS, Norton Utilities, MS Windows 2.x, WinNT3 RK, UNIX: X11, KDE, Gnome, GNU BASH, Open Source Software, Free Software
   3. Network
      • Artisoft LANtastic, Novell NetWare, MS Windows NT, UNIX: TCP/IP, Linux, Samba, NFS, RFC 1925
   4. Productivity Applications
      • WordPerfect, IBM DisplayWrite, WordStar, MS Word, Excel, Office, pfs:Write, Lotus 1-2-3, dBASE III, IV, OpenOffice.org
   5. Programming Languages
      • C, C++, BASIC, Pascal, Unix: GNU C
   6. Scripting, Macro, Markup and Batch Languages
      • DOS, WinNT, Lotus 1-2-3, Excel, Word, WordPerfect, HTML: This résumé was written in Quanta Plus, Unix: Shell, Perl, GNU
   7. Other
      • Zork II, ELIZA for TRS-80
3. General Electronics Skills
   1. Preventative Maintenance
      • PMCS: Diagnose, troubleshoot, and repair. Teach and tutor wide variety of PC hardware and software.
   2. Security
      • Electronic Counter-measures, Electronic Counter-Countermeasures.
   3. Radio
      • HF AM Long-range Radio, FM Medium-Range Radio, SatCom, FAX, Radio FAX, Digital Message Device Group, secure voice devices: Radio and telephone.
   4. Test Equipment
      • Frequency Generator, Oscilloscope, Soldering Iron, Power Supply, Analog Multimeter, Digital Multimeter, VOM, Logic Probe.
   5. Installation
      • Design, build, install. Computer and Network, Radio System, Home Stereo Design and Installation, Satellite Installation, Mobile Communications Equipment Installation.
4. Office Skills
   • Adding Machine, Typewriter, Copier, FAX, Telephone. Cash Register. Invoice, bill, basic office management.
5. Home Page
   • Personal Home Page with Résumé